Refund Policy
Last updated: 10 September 2026
Herbal tea is a consumable food product. Returns and replacements are handled with care for hygiene and food safety.
1. Purchases Made on Amazon
For a purchase completed on Amazon, check the return, replacement and refund information on the listing and your order. Use the help options attached to that Amazon order. These order-specific terms apply to that purchase.
2. Kindleaf Direct-Order Policy
The following direct-fulfilment policy applies to orders handled directly by Kindleaf, including Kindleaf app orders when the app becomes publicly available. The app is currently marked Coming soon; these terms do not replace the terms of an Amazon purchase.
3. Damaged or Incorrect Packages
If a directly fulfilled package arrives damaged, torn or with an incorrect variant, please report the issue within 48 hours of delivery to support@kindleaf.in, with photos of the package and the relevant order details. Use the app support desk when that service is available.
4. Resolution
Under Kindleaf’s direct-order policy, verified claims are eligible for a replacement dispatch or a full refund to the original payment source within 5–7 business days. For Amazon orders, consult the resolution and refund information provided for that order.
5. Contact
For product support, email support@kindleaf.in or WhatsApp +91 6396461480. Keep the packaging and order details while an issue is being reviewed.